Reception And Opening Hours

Mei-Raanana provides speedy, reliable, professional and high quality customer service regarding all subjects related to the city’s water and sewage fields.

Reception of the Public is at the Resident Service Center, at 2 Klauzner Street, Raanana

Public Reception Hours:

Sun., Mon., Wed.       08:00 to 14:00, Tues.     15:00 to 18:00   Thurs.  08:00 to 18:0

Call Center - 1-800-227-227, toll free (extension 1 for customer service)

After selecting extension 1 for customer service - please choose your desired service:

-To make payments through the voice response system 24 hours a day - press 1

-To make payments by a service representative using the slip only - press 2

-For clarification and payments through the customer service representative - press 3

Voice Response System  - Hours of Operation:

Sun. - Thurs. 08:00 to 22:00  Fridays and holiday eves 08:00 to 12:00


Fax: 072-2772770

Submitting Building Permit Plans

For authorization of Form 4, contact engineer Natalia Barusa at the Mei-Raanana offices - 56 Ahuza Street, Raanana.

Public Reception Hours:  Sun. and Thurs.  08:30 to 13:00. Tues. 13:00 to 17:00.

 Tel:  072-2772754  Fax:  072-2772767

You may submit installation plans for authorization at the Mei-Raanana office at 56 Ahuza Street on Sun. to Thurs:  08:00 to 16:00

Emergency Call Center 107 - 24/7