Public Inquiries

Public Inquiries

The Corporation offers its customers a variety of communication channels:  the website, email, fax, call center, and customer service center.

If after contacting one of these channels you are dissatisfied with the service/solution given to you, or alternately, in the case of a desire to thank or a suggestion for improvement, you may contact Public Inquiries.

At Mei Raanana, we believe that by listening we will learn, become more efficient, and ensure our customers the highest level of service.

Note!  This inquiry is designed to take steps and make clarifications.

To send an inquiry to the Public Inquiries Department at Mei Raanana, send it by email to:  or by fax:   072-3265774.

Contact the Water Authority:

Water Authority website:
Inquiry by Online Form
Fax: 03-7605702
Tel: 076-5300905
Mail:  The Public Inquiries Department, The Water Authority:  14 Hamasger St.  POB 20365, Tel Aviv-Jaffa, 6120301